Race Communications has received the status of a Golden Partner of Cisco Systems.
On November 15, Cisco Systems, the world leader in the production of equipment for networks and communication systems, confirmed compliance with the status of a Gold Partner (Gold Certified Partner) to the Russian system integrator - Race Communications CJSC.
The status of the Golden Partner of Cisco Systems confirms the highest qualification in the hierarchy of the manufacturer, based on the audit of business processes, technical support, professionalism of the team and equipment of the applicant's laboratory.
In preparation for obtaining the status of a Golden Partner of Cisco Systems, the company Since October 2002, Race Communications has put into operation an automated system for monitoring the solution of customer problems received by the technical support service. The service itself has become multilevel, more efficient and round-the-clock (24x7).
Although formally Race Communication exceeds the requirements for To the Golden Partner of Cisco Systems, the company continues to train specialists and receives new specializations. Receiving the honorary status was not an achievement of a goal for Race Communications, but a significant milestone both in the implementation of telecommunications projects and in solving daily tasks.